Remote Tech Help
$50 to start
Up to 30 minutes. $25 per additional 15 minutes ($100/hour).
For issues we can safely help with without a visit.
Book Remote Help
Simple Technology Pricing
Clear prices. Helpful people.
Two straightforward starting rates for everyday tech help. Choose remote support or a local visit; larger projects receive a written quote.
Technology Pricing
Know the starting price.
Routine home and small-business help uses the same rates. Starting charges cover the included time; additional time needs your approval.
Local On-Site Help
$125 to start
Up to 60 minutes. $31.25 per additional 15 minutes ($125/hour).
Hands-on help at your home or small business.
Book On-Site HelpProjects & Specialized Work
Written quote
Larger installations, migrations, documented assessments and specialized work.
Request a Project QuoteLocal travel within 20 road miles of our Littleton base is included. We confirm any farther-trip charge before booking. Equipment, parts, software, licenses and subscriptions are separate. We agree on your budget and ask before exceeding it.
Optional Ways to Save
Support when you need it.
Want a familiar person to call?
Optional monthly support and prepaid labor credit are available. Book everyday help whenever you need it, with or without a plan.
Explore Support Plans & Prepaid Help →New customer offer
Ask about $99 for your first on-site hour.
One local visit per new customer. Availability and eligibility are confirmed before booking; additional time uses the regular rate.
Ask About the Offer →First-hour offer details
One local on-site visit per new customer. Available for the first 20 new-customer appointments or 45 days after launch, whichever comes first. CTS confirms eligibility and availability before booking. Equipment and software are separate.
Scope Agreed in Advance
Larger projects and introductory calls.
Bigger plans get a written quote.
Cabling, servers, migrations, office moves, multi-camera systems and formal documented assessments are scoped before work begins. A simple checkup can use a normal visit.
Request a Project Quote →Start with a conversation.
Our complimentary introductory call takes up to 20 minutes. We listen, suggest the right next step and confirm the starting price. Hands-on diagnosis and troubleshooting begin with a paid appointment.
Request an Introductory Call →Pricing Questions
Clear answers before work begins.
What does everyday tech help cost?
Remote help starts at $50 for up to 30 minutes. Local on-site help starts at $125 for up to 60 minutes. The same rates apply to routine home and small-business support.
What if we need more time?
Remote help: $25 per additional 15 minutes ($100/hour). On-site help: $31.25 per additional 15 minutes ($125/hour). We ask before exceeding your agreed budget.
Do I need an assessment first?
No. Book help directly for a printer issue, Wi-Fi problem, device setup or another routine need. A basic checkup can use a normal visit. Formal assessments with a documented plan are optional and quoted separately.
Is the introductory call free?
Yes, a conversation of up to 20 minutes to understand your need and choose the next step is complimentary. Hands-on diagnosis, troubleshooting and documented assessments are paid services.
Is travel or equipment included?
Local travel within 20 road miles of our Littleton base is included. We confirm any farther-trip charge before booking. Equipment, parts, software, licenses and subscriptions are separate. We agree on your budget and ask before exceeding it.
Can I get regular support?
Optional Home Tech Support is $39/month, and Small Business Support is $179/month. Each includes a defined remote allowance. You can also ask about prepaid labor credit or book help as needed.
What needs a written quote?
Larger installations, cabling, servers, migrations, office moves, multi-camera systems, enterprise engineering, advanced data recovery and formal documented assessments. 3D scanning, CAD and printing are quoted as specialty work.
Does submitting a request book an appointment?
Your request starts the conversation. CTS confirms the appointment, scope and price with you before work begins.