Keep a familiar tech helper close.

Optional monthly support for home or a small office, plus prepaid credit for help when you need it. Choose a plan only if it fits how you use support.

Monthly Support

Two plans. Defined remote help.

All advice, troubleshooting and checkups count toward your allowance. On-site work is charged separately at the member rate.

For Your Household

Home Tech Support

$39 / month

30 minutes of remote help each month.

One household, up to two computers plus questions about household devices. Advice and checkups count toward your remote allowance.

Unused time rolls into the following month only, up to 1 hour total available.

Extra remote help: $90/hour, billed at $22.50 per 15 minutes.
Local on-site help: $110 for the first hour, then $27.50 per 15 minutes.
Priority scheduling, subject to availability.

Ask About This Plan

CTS confirms your needs and enrollment before billing.

For Your Office

Small Business Support

$179 / month

2 hours of remote help each month.

One office with up to five users and five computers. Routine Microsoft 365 administration, advice and planned checkups count toward your remote allowance.

Unused time rolls into the following month only, up to 4 hours total available.

Extra remote help: $90/hour, billed at $22.50 per 15 minutes.
Local on-site help: $110 for the first hour, then $27.50 per 15 minutes.
Priority scheduling, subject to availability.

Ask About This Plan

CTS confirms your needs and enrollment before billing.

Read the monthly support terms

All remote support, advice and checkups count toward your allowance; included time is recorded in five-minute increments.
Unused time rolls into the following month only. Older time is used first; the total cap is shown in each plan.
Remote overages use 15-minute increments. On-site visits have a one-hour minimum, then 15-minute increments.
Monthly billing. Cancel before the next renewal; the paid month remains active. CTS confirms enrollment before billing begins.
Priority scheduling during published support hours, subject to availability. Appointments still require confirmation.
Initial cleanup, substantial onboarding, hardware, licenses, security tools, backup subscriptions, after-hours work and larger projects are separate.
These plans provide limited support. Full managed IT, continuous monitoring and 24/7 coverage require a separate agreement.
Local travel within 20 road miles of our Littleton base is included. We confirm any farther-trip charge before booking.

No Monthly Commitment

Prepay for flexible support.

Pay $450. Get $500 in labor credit.

Save $50 (10%). No monthly fee and no expiry. Mix routine remote and local on-site help.

Credit is used at regular $100/hour remote and $125/hour on-site rates, with normal appointment minimums. CTS provides a balance update after completed work. Equipment, software, major projects and after-hours work are separate.

Ask About Prepaid Support

Need a larger credit balance?

Pay $850 for $1,000 of labor credit (15% saving), available on request. The same regular rates and exclusions apply.

Ask About the Larger Option →

Questions About Plans

Choose the support that fits.

Can I book help without a plan?

Yes. Monthly support and prepaid credit are optional. You can always request normal remote or on-site help.

Does unused monthly time expire?

Only one month of unused time can roll into the following month. Older time is used first. Maximum available time is 1 hour for Home or 4 hours for Business.

Can I combine membership and prepaid discounts?

Use one discount on each portion of labor. After your monthly allowance, choose either member rates or prepaid credit charged at regular rates. They cannot be combined on the same work.

What is separate?

Equipment, software licenses, security tools, backup subscriptions, major projects, substantial onboarding and after-hours work. These memberships do not include full managed IT, continuous monitoring or 24/7 response.

How do I enroll or buy credit?

Send an inquiry and CTS will confirm suitability, terms and the next step. Submitting this form does not enroll you, charge a card or reserve an appointment.